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creeping into decision-making. Here’s how it happens and what you can do to minimize it.As a business leader,[url=http://www.ocosound.com/]Christian Louboutin Discount[/url], you evaluate organizations, people, products and services on a regular basis. But how confident are you that you’re fair and unbiased in your judgments? After all, building a successful business depends on accurate assessment of employees, vendors,[url=http://www.ocosound.com/]Christian Louboutin Sale[/url], opportunities and a host of other factors. The problem when it comes to judging behavior, it turns out, is that most of us skip right to the issue of competence and fail to factor context into the equation.According to Francesca Gino, an associate professor of business administration at Harvard Business School, humans tend toward what psychologists call “correspondence bias.” That is, we link someone’s behavior with their overall character and competence without thinking about what, if any, outside forces could be at play.(MORE: Giveaways Turn Tough Sales Into Easy Sales)The example she uses is one where your co-worker is late to a meeting, and you view that behavior as inconsiderate without thinking that outside forces, such as traffic,[url=http://www.ocosound.com/]Cheap Christian Louboutin Shoes[/url], might be a factor. However, if you’re the one running late, you’re not likely to interpret your own behavior as rude or undependable.Further,http://www.ocosound.com/, Gino says that correspondence bias goes beyond affecting how we interpret other peoples’ behavior; it also affects how we evaluate their performance. In her research, Gino found that when conducting personnel evaluations, managers and executives don’t account for the level of difficulty in achieving high performance. This often results in promoting someone who performed well in a less-challenging arena over someone whose performance in a more difficult arena was merely good.The trick to overcoming these pervasive biases is to regularly use a principle Gino calls “consider the source.” Before rushing to judgment take the following points under advisement.Carefully consider the information you take into your decision-making process, and understand that it may affect the way you evaluate othersBefore trusting your “gut instinct” about someone’s competence, ask yourself whether there may be situational factors or other mitigating circumstances behind someone’s behavior or performanceRemember that correspondence bias goes both ways: mind your own behavior and avoid situations that might cause people to misinterpret your competence. And if you’re ever late to a meeting, take the time to explain yourself.Lauren Simonds is the managing editor of Small Business Computing.Adapted from How to Ensure Your Business Judgments Are Fair by Francesca Gino at Baseline Magazine. Follow Baseline Magazine on Twitter.Are Your Staff Members Well Enough Trained?No matter how well the IT infrastructure in your company is designed, you cannot avoid the basic truth that people still play a major role within your organisation.Every single time the computer system is upgraded � whether it�s a small change to make customer ordering easier or the installation of a whole new system � it�s necessary to follow this by letting all the relevant staff members know of the changes that have been made.How this process is done can make a big difference to how successfully your staff cope with the changes. Given the basic truth that many people do not like the idea of change, it�s a good idea to give your staff adequate notice of any forthcoming work on the computer system � as much as is humanly possible under the circumstances.Not only will this give them time to prepare mentally, it will also ensure they have enough time to put in place any other measures or contingency plans that may be necessary to allow business to continue as normal while the IT work is carried out.But training isn�t just required in times of change. IT training should be a regular part of life at any company if maximum efficiency is to be achieved.Terms such as multi-tasking and multi-skilled are becoming a part of more and more workplaces, and with
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